Virtual Terminal

Privacy Policy

Monetra Technologies, LLC is committed to respecting your privacy. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. These rights are ensured through the Privacy Act, other federal statutes, and our policies and practices.

What information do we collect? How do we use it?

At times we may request that you voluntarily supply us with personal information. Generally, this information is requested when you register for our online network service or when you provide information in connection with an online transaction.

  • When you register, we ask you for your name, company name, e-mail address, company shipping and billing addresses, company telephone number, and credit card information (where applicable).
  • When you enter a contest or other promotional event, we may ask for your name, address, telephone number and e-mail address so we can administer the contest and notify winners.
  • If you choose to give us personal information via the Internet that we or our business partners may need to correspond with you, process a credit card order, or deliver a service for example, it is our intent to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.
  • We, our system service providers, and all vendors providing products or services through our website use your personal information: to operate our website and/or effect your transactions; to create and share reports about your transactions among themselves; and to perform credit fraud screening services for transactions between you and us and/or others.
  • We intend to continue improving the content and function of all of our public websites. For this reason, we monitor customer traffic patterns and site usage to help us improve the design and layout of our site and provide content of interest to you. This information consists of 1) The name of the domain from which the visitor accesses the Internet (e.g., "a"; "a"; or "an") 2) The Internet Protocol Number 3) The date and time our network is visited.
  • We have no way of distinguishing the age of individuals who access our website.  The features, programs, promotions and other aspects of our website requiring the submission of personally identifiable information are not intended for children.  We do not knowingly collect personally identifiable information from children under the age of 13.  If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact us at  A parent or guardian of a child under the age of 13 may review and request deletion of such child's personally identifiable information as well as prohibit the use thereof, and also we carry out the same Privacy Statement.
  • Information collected on this network does not identify individual visitors and is retained for a minimum of 6 months, to exceed compliance with our policies as well as the requirements of the National Archives and Records Administration.

Note: More stringent practices may be employed at any time to maintain up-to-date security levels and certification.

How do we protect consumer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, we take steps to protect the customer data we collect from unauthorized access, disclosure, alteration, or destruction.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser either in resident memory or on your computer's hard drive. Our cookies enable us to provide you with more personal service, and do not currently store data on hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Please note you must enable cookies to access our client services section.

Will we disclose the information it collects to outside parties?

We may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to: (1) protect the rights, safety or property of users of our website, the public, or our or our website suppliers; and (2) conform to legal or regulatory requirements. We will not collect or sell your information for commercial purposes.

What about California specific laws?

Certain browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for preference based advertising purposes ("DNT Notice"). Some browsers are, by default, set to provide a DNT Notice, whether or not that reflects your preference. Providing DNT Notice is often touted as a means to ensure that cookies, web beacons and similar technology are not used for preference based advertising purposes – that is, to restrict the collection of information your online activities for advertising purposes. Since we do not engage in targeted advertising, we do not track your online activity while on our Website for those purposes and do not have processes in place for you to submit any preference regarding tracking. Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information, as defined under California law during the preceding year for third party direct marketing purposes.  You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. You may request the information in writing at: Monetra Technologies, LLC, PO Box 357548, Gainesville, FL 32635.

Your Consent

By using this website, computer network system and/or our network services, you consent to our collection and use of this information. If we decide to change our privacy practices, we will post those changes on this page so that you are always kept informed of what data we collect, how we use it, and under what circumstances we disclose it. Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.

Tell us what you think

Our goal is to respect your privacy. If you would like to ask us a question about our security policies or your privacy, we will try to answer all inquiries directly or will ensure forwarding to another that is better able to respond to your question. Please contact us as follows: or Monetra Technologies, LLC, PO Box 357548, Gainesville, FL 32635.

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